OFFICE AND CATERING SERVICES
An ever-present partner
Those who rely on Saviga for their water problems know they can count not only on a range of products to suit all needs, but also on a comprehensive and professional after-sales service organization.
Saviga Customer Service: Always at your disposal
This is our true and undeniable strength: the Saviga service is always ready to intervene, guaranteeing safety, competence, and efficiency. Technological evolution is extremely rapid, and only highly qualified and constantly updated technical staff can guarantee users an adequate service, minimizing management costs and avoiding unpleasant surprises.
Our extensive distribution and service network is just a phone call away, ready to respond quickly and meet your needs.
Maintenance and warranty
Our technical staff periodically visits our customers to sanitize the installed systems and replace all filters in compliance with the established procedures.
In particular, the following operations are carried out:
- Control of the flow rate of water produced;
- Control of the quality of water produced;
- Replacing installed cartridges;
- CO₂ injection system control and adjustment;
- Water control and regulation control stop;
- Sanitization of the refrigerant circuit with a specific product;
- Cleaning the refrigeration unit;
- General system check with possible replacement of damaged parts.
Savìga guarantees the purchaser for 24 months the functioning of the system as set out in the "Product Warranty" document.
Support – Frequently Asked Questions
How long does it take for Saviga support to respond?
Our technical team is operational, ensuring rapid response times and scheduled interventions based on urgency. In the event of faults or anomalies, we intervene promptly to minimize disruption and restore full system efficiency.
Does Saviga assistance also include periodic maintenance of the purifiers?
Yes. We offer periodic maintenance and sanitization plans to ensure maximum efficiency and safety of your systems. Our specialized staff performs thorough inspections, filter replacements, and performance checks, in full compliance with current regulations.
Can I request assistance even if my system was not installed by Saviga?
Absolutely. Saviga assistance service is available for all water treatment systems, regardless of manufacturer or installer. After an initial technical assessment, we propose the most suitable solution to restore or improve the performance of your system.
